This page explains how to permanently delete your Settle Holidays account (package com.settleholidays) and the data associated with it. Deletion is permanent and cannot be undone.
How to request deletion
Email [email protected] from the email address you sign in to Settle Holidays with, and ask us to delete your account. We reply to confirm, and delete your account within 30 days of your request. If you write from a different address, we will ask you to confirm the request from your sign-in address first, so that nobody else can delete your account.
What is deleted
When we delete your account we permanently remove:
- Your account record: your email address, Google account ID and display name.
- Your sign-in sessions and push notification tokens, so every signed-in device is logged out and stops receiving notifications.
- The destinations you liked, the hotels you liked or passed on, and your Decision Mode choices and rankings.
If you are not paired with a partner, we also delete your trips, their matches and click-out records, and your couple record.
What is kept if you are paired with a partner
If you are paired with a partner, we first remove you from the couple, as if you had left it: each of you is given your own copy of every shared trip, holding only your own swipes. We then delete your account and your copies as above. Your partner keeps their own account and their copies of your trips, with only their own swipes in them.
Retention period
We delete your account within 30 days of your request. Copies of your data may remain in our database provider’s backups for up to a further 30 days before they are overwritten, after which no copy remains.
Analytics data already sent to Google Analytics and crash reports already sent to Crashlytics are not deleted with your account. They are identified by internal codes and installation identifiers, never your name or email address, and are deleted when the retention periods described in our Privacy Policy expire.
App and developer
- App (store listing) name: Settle: Holidays
- Package: com.settleholidays
- Developer: Dave App Development Ltd, trading as Settle