Settle Holidays

Support

Need a hand? Here’s how to reach us, and answers to the things people ask most.

Contact us

Email us and a human will reply. We aim to respond within two working days.

[email protected]

Settle Holidays is made by Dave App Development Ltd, registered in England and Wales.

Getting started

Can I look around before signing in?

Yes. You can browse destinations and like the ones you fancy without an account. When you sign in with Google, the destinations you liked come with you.

How do I pair with my partner?

One of you shares the invite code the app shows you; the other enters it on their own device. Once it’s accepted you’re a couple, and the trips you plan are shared between you.

Can my partner see the hotels I passed on?

No. Your partner only sees the hotels you both liked, as matches.

Bookings

How do I book a hotel?

From a match, tap through to book. We open the travel provider’s own website or app, and you book and pay with them. We don’t take bookings or payments ourselves.

The price was different when I went to book

Prices in the app are a guide from our hotel data provider and can change. The price the travel provider shows you when you book is the one that counts.

I have a problem with my booking

Your booking is with the travel provider, so changes, cancellations and refunds go to them; their contact details are in your booking confirmation. If something in the app sent you to the wrong hotel or dates, email us too.

Your account & data

How do I leave a couple?

Choose Leave in the app. Each of you keeps your own copy of the trips you shared.

How do I delete my account?

Email us from the address you sign in with. Our account deletion page explains what is deleted and how long it takes.

What data do you collect?

Only what’s needed to run the app, plus analytics and crash reports, as described in our Privacy Policy.